Contessa is a feature-loaded chair that can be straightforward to operate. Terry installed our office furnishings several years ago but every time I want one thing adjusted he sends somebody over rapidly. His installers do an amazing job and are at all times very polite and professional. We had been on the hunt for a new desk to go along with our wonderful newly renovated lobby. After visiting multiple stores in the area we had been almost positive not only have been we not going to discover a desk but not find one in our budget.